Shipping & Return Information
What are Shipping Method and Charges?
No Handling/Restocking Fees
Service guarantee
What are Shipping Method and Charges?
Once we have received your order, and the payment is verified,
the parcel will be sent at the same business day. All orders placed
before 1pm PST, Monday thru Friday will be processed the SAME
business day. Any orders placed after 1 pm PST and on a weekend
will be processed the following business day.
Occasionally items ordered together may be shipped separately.
'Out of Stock Item' is any item that is currently out of stock,
but will be shipped as soon as it is available. You are not charged
additional shipping for back ordered items. If there will be a
delay of 2 weeks or longer, we will notify you via email.
We ship the parcel with regular mail.
- Delivery to Canada takes 3 to 4 business days.
- Delivery to US takes 7 to 12 business days.
- Delivery to some addresses (Hawaii and Alaska) takes 2 to 3
weeks.
- For international shipment, please contact
us.
After the parcel is shipped, you will receive an
email notification with a tracking number.
No Handling/Restocking
Fees
What are handling charges/fees? Once the order is captured on-line,
the payment method must be verified. The order is then sent to
our warehouse, where the product is pulled, packaged and labeled.
These actions refer to the ‘Handling’ part of the
charge. Think about all the activities involved in preparing a
product for shipping. We have to:
| - |
Purchase packaging materials
|
| - |
Wrap and seal the package |
| - |
Complete and apply the appropriate labels
and/or waybills |
| - |
Apply postage |
| - |
Take the shipments to your local post
office or courier depot |
Most companies charge their customers an additional fee to cover
the handling cost. At Best Skin Care World, we don't charge you handling
fee. We're confident that you'll join the thousands of happy customers
who have never found a need to use our guarantee.
Service guarantee
We believe in excellence in customer service. If ever
you have an experience that is anything but lovely, please contact
us. and let us know. Same goes if you have a wonderful experience,
we want to know about it, please send us an email
and let us know.
